At Josy Village Farm, we respect your privacy and are committed to protecting your personal information. We collect only the information necessary to process your orders, improve your shopping experience, and provide customer support. By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

We may collect personal information such as your name, email address, mobile number, billing and shipping address, order details, and device information when you use our website or place an order. This information is used to process your purchases, manage your account, provide customer support, and improve our products and services.

Once your payment is successfully completed, an order confirmation receipt will be sent to your registered email address. Shipment updates and important order notifications may also be sent to your registered mobile number. Depending on product availability and the nature of your order, your items may be shipped in a single package or multiple packages.

For your security, Josy Village Farm does not store your complete debit card, credit card, or banking details on its servers. All online payments are processed securely through trusted payment gateway providers using industry-standard encryption technologies.

Shipping and delivery timelines may vary based on your delivery location, product availability, and courier operations. While we strive to deliver your order within the estimated timeframe, delays may occur due to public holidays, weather conditions, or other unforeseen circumstances.

Our website uses cookies and similar technologies to improve website performance, remember your preferences, analyze website traffic, and enhance your overall shopping experience. You may disable cookies through your browser settings; however, some website features may not function properly.

We do not sell, rent, or trade your personal information. Your information may only be shared with trusted third-party service providers such as payment gateways, logistics partners, and legal authorities when required to process your orders or comply with applicable laws.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, while we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure.

Josy Village Farm reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page and will become effective immediately upon posting.

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us through the contact details provided on our website.